Terms And Conditions

Terms and Conditions

Welcome to Deliveroo.pk. By accessing or using our website, app, or any of our services, you agree to comply with and be bound by the following terms and conditions.

1. Acceptance of Terms

By using Deliveroo.pk, you accept these terms and our Privacy Policy. If you do not agree with any part of these terms, please do not use our services.

2. Services Offered

Deliveroo.pk provides delivery services for food, groceries, pharmacy items, parcels, and more through our website and mobile application. Availability of services may vary by location.

3. User Responsibilities

  • You must be 18 years or older to register or place an order.
  • You agree to provide accurate information during registration and ordering.
  • You are responsible for maintaining the confidentiality of your account.

4. Vendor and Partner Terms

Vendors using Deliveroo.pk must comply with our partnership agreements. We reserve the right to remove vendors who violate our standards or provide substandard service.

5. Payments and Pricing

Prices shown on Deliveroo.pk are determined by the vendors. We do not charge commission to vendors. Payments must be made through available payment methods, including cash on delivery, digital wallets, or cards.

6. Delivery

We strive to deliver your orders within the estimated delivery time. However, unforeseen delays may occur. We are not liable for delays due to weather, traffic, or vendor delays.

7. Cancellation and Refunds

You may cancel your order within a few minutes after placing it. Refunds for prepaid orders will be processed as per our refund policy. Orders once prepared or dispatched may not be eligible for cancellation.

8. Intellectual Property

All content, logos, and materials on Deliveroo.pk are the property of Deliveroo.pk and are protected by intellectual property laws in Pakistan. Unauthorized use is strictly prohibited.

9. Limitation of Liability

Deliveroo.pk shall not be liable for any direct, indirect, or incidental damages resulting from the use or inability to use our services.

10. Changes to Terms

We reserve the right to modify these terms at any time. Any changes will be posted on this page, and continued use of the service will imply acceptance of the revised terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

📧 Email: [email protected]
📱 WhatsApp/Call Support: Coming Soon

Deliveroo.pk – Your Everyday Delivery, Simplified.