Privacy Policy

At Deliveroo.pk, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

We may collect the following types of information when you use our website or app:

• Personal Information: Name, email address, phone number, and delivery address.
• Order Details: Information related to your orders, such as selected items, payment method, and delivery preferences.
• Usage Data: Device type, browser information, IP address, and usage logs.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders efficiently.
• Improve our website, mobile app, and customer service.
• Communicate with you about orders, promotions, or support.
• Ensure security and prevent fraud or misuse.

3. Sharing of Information

We do not sell or share your personal data with third parties for marketing purposes. However, we may share necessary information with:

• Delivery partners and vendors to complete your orders.
• Payment processors to facilitate transactions.
• Law enforcement or regulatory bodies if required by law.

4. Data Security

We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or misuse.

5. Cookies & Tracking

We may use cookies and similar tracking technologies to improve user experience, analyze traffic, and personalize content. You can manage cookie settings in your browser.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Withdraw consent to data processing.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from children without parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

📧 Email: [email protected]
📨 Address: Coming Soon – Head Office, Pakistan

Deliveroo.pk – Committed to protecting your privacy.